Accessibility Policy

We are committed to ensuring that this website is compliant with nonvisual accessibility requirements in Code of Maryland Regulations (COMAR) 14.33.02.01-.12. For more information on these regulations, please visit the Maryland Information Technology Nonvisual Access Website. These regulations mandate that all individuals with visual disabilities have access to and use of information and data from this website. We have made a significant effort to make this site readable for all users, and will continue to do so.

Accessing Documents in Different File Formats

This website provides content in several formats that require plug-ins, or separate browser components, to properly view. All required plug-ins are free to use. PDF documents ensure that you will be able to obtain publications in their original format regardless of what type of computer, browser or operating system you use to access the Internet. In order to view and/or print PDF documents, you must first download the Acrobat Reader software. For best results, make sure you install version 6 or later of the Acrobat Reader. Other plug-ins you may need are: Microsoft Word Viewer and Microsoft Excel Viewer.

If you experience difficulty accessing information on dbm.maryland.gov, please contact us and tell us what information you were seeking, the URL (web address) of the material you tried to find, and your contact information.

Adobe Flash

The dbm.maryland.gov web site uses Adobe Flash for presentation of information in the montage area.  This functionality has been developed with the built in accessibility features of Flash and tested using the JAWS Screen Reader (ver. 9.0).  In order to access these features you need to use Adobe Flash Player 9.  However, if the site detects that a user does not have the Flash Player, the montage will default to a static image and allow users to cycle through that area of the site.

You may download the latest flash player at http://www.adobe.com/go/getflashplayer

Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information on human trafficking in Maryland

Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

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