Managing for Results: Performance-Informed Budgeting in Maryland

Managing for Results (MFR) is a strategic planning, performance measurement, and budgeting process that emphasizes use of resources to achieve measurable results, accountability, efficiency, and continuous improvement in State government programs.

State Agency Performance Data

Annually, in concert with the Governor’s budget submission, the Department of Budget and Management publishes MFR strategic plans outlining each agency’s mission, vision, goals, objectives and performance metrics. To view these documents, please select a year below:

State Comprehensive Plan and Performance Report

In coordination with the Governor’s Office, DBM publishes a MFR State Comprehensive Plan (also known as the "State Plan"​) that provides a broad directive for improving State operations​. DBM monitors results in key performance areas identified in the State Comprehensive Plan to assess the progress that State government is making in addressing key policy issues and efficiently solving problems that confront the State. DBM reports on the State’s progress in an annual MFR Performance Report.

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Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

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Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

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