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Maryland State Agency Job Announcement
Skilled and Professional Services
EXAMINATION FOR: INCOME MAINTENANCE SPECIALIST I
SALARY: $27,876 - $43,647 SALARY GRADE 10
CLOSING DATE: OPEN AND CONTINUOUS
(Applications submitted for the examination for this classification are accepted year round. Approved candidates will be placed on an eligible list used to fill any possible current or future vacancies in the Local Departments of Social Services.)
HOW TO APPLY: Mail a State application (MS-100) titled
“Income Maintenance Specialist I,” Announcement # “08-0683-001” and a completed Income Maintenance Specialist I/II Supplemental Questionnaire (a copy follows this announcement) to:
Department of Human Resources
Examination Services Unit
311 W Saratoga Street, Room 356
Baltimore MD 21201-3500
POSITION DUTIES: Determine the eligibility of applicants for public assistance programs and review client information for continued eligibility. Under close supervision, employees in this class interview clients to explain programs, verify information and determine category of eligibility.
MINIMUM QUALIFICATIONS:
To be eligible for testing for this classification, you must possess the following…
Education: A bachelor’s degree from an accredited college or university.
Experience: None.
NOTES:
1. Applicants may substitute public contact experience involving negotiating, interviewing, explaining information, gathering and compiling data, performing analysis of data, writing correspondence, and completing mathematical or legal tasks on a year for year basis for the required education.
Please describe in detail in your application any job duties relating
to the specific aspects of public contact experience listed above.
Please give examples of work.
2. Applicants may substitute possession of an associate of arts degree in Income Maintenance and two years of experience involving public contact and performance of support functions directly related to income maintenance program operations for the required education.
3. These requirements are established by the Income Maintenance Administration by authority provided in Section 1A of Article 88A of the Annotated Code of Maryland. The Department of Human Resources does not have authority to accept substitutions or equivalents.
SELECTION PROCESS:
Candidates who meet the minimum qualifications will be admitted to the examination for this classification. It is essential that you give complete and accurate information on your application. Successful candidates will be placed on the employment list categorized as Best Qualified, Better Qualified or Qualified. The list will be used by the hiring agency to select employees.
EXAMINATION:
The examination is designed to measure the applicant’s skills, knowledge and abilities as they relate to the duties of the position.
Issued: 7/08/SW/0683
INFORMATION FOR APPLICANTS:
Applications: Applications may be obtained by:
Visiting our website at: http://www.dhr.state.md.us/
By writing to: DHR/Exam Services Unit, 311 W Saratoga Street, Baltimore, Maryland 21201;
By visiting 311 W Saratoga Street, First Floor, Baltimore, Maryland;
Or by calling 410-767-7414, toll-free: 1-800-332-6347;
TTY users call Maryland Relay Service, 1-800-925-4434.
Your application is part of the examination process. Answer each question fully and clearly. Photocopies are acceptable provided there is an original signature and copied on standard paper (8 ½" x 11"). A receipt will be mailed if a self-addressed stamped envelope is attached.
Qualifications: You must possess the minimum qualifications before you may be selected for a State job. Verification will be completed by the appointing authority. If you are scheduled to complete an educational or licensing requirement within six months of the examination, you may participate in the examination process. Permanent State employees may also complete necessary experience requirements within six months of the date of an examination. Credit is given for relevant part-time, temporary or volunteer experience based on the number of hours worked per week. You must include on your application the time you spent in such activity. You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.
Eligibility: Applicants will be notified when and where to appear for written, oral or demonstration examinations. Some examinations may consist of an evaluation of relevant training and experience. If further information is needed, notice will be sent to the candidate. Candidates who do not meet the minimum qualifications for the classification for which they apply, will not receive a ranking and their name will not appear on the eligible list.
State of Maryland
Department of Human Resources
Supplemental Questionnaire Instructions
Income Maintenance Specialist I and II (0683/3546)
(#S-10-0683/3546-A)
The attached Supplemental Questionnaire is the examination for Income Maintenance Specialist I and II. The Application for State Employment (MS 100) will be used to determine if you meet the minimum experience and education requirements. If your application is approved, the Supplemental Questionnaire will be used to rate job-related training and experience you may have which exceed minimum job requirements. The answers that you provide will be objectively assessed and a score will be computed. Your name will then be certified to the appropriate eligible list. If your application is not approved, you will be notified by mail.
When responding to the questions, please consider experience obtained through paid and volunteer work, training and education. Only the information supplied on the form will be evaluated. Please do not attach additional information.
Please note that you will be required to provide detailed information to verify your answers and will be asked to explain your answers in depth if you are selected for an interview.
You must include your Social Security Number and signature on the Supplemental Questionnaire.
A completed application for State employment (MS-100) and a completed Supplemental Questionnaire must be MAILED to:
Department of Human Resources
Examination Services Unit
311 W Saratoga Street, Room 356
Baltimore MD 21201
Effective September 2001, Supplemental Questionnaires for Income Maintenance Specialist I and II will be scored twice per month, on the 8th and 22nd.
If you have any questions or have disabilities requiring accommodation, please contact the Department of Human Resources at 410-767-7414, Monday through Friday, 9:00 a.m. – 3:30 p.m.
State of Maryland
Department of Human Resources
Supplemental Questionnaire
Income Maintenance Specialist I and II (0683/3546)
(#S-10-0683/3546-A)
Name ________________________________________________________
Social Security Number ____ ____ ____ - ____ ____ - ____ ____ ____ ____
1. Do you have three (3) months of public contact experience that involved communicating face-to-face to gather sensitive information (e.g., personal, finance, health, etc.) and/or explaining information based on laws, regulations, policies, etc.?
_____ Yes _____ No
2. Do you have three (3) months of experience obtaining information from and/or explaining information to persons who have diverse educational, cultural, ethnic, language, etc. backgrounds?
_____ Yes _____ No
3. Do you have three (3) months of experience gathering and analyzing information from multiple sources to draw conclusions and make decisions or presentations (e.g., term papers; oral class/group presentations; eligibility determinations for government programs, loans, scholarships, etc.)?
_____ Yes _____ No
4. Do you have three (3) months of experience writing narrative reports (e.g., technical reports, procedures, guidelines, training materials, manuals, term papers, etc.)?
_____ Yes _____ No
5. Do you have three (3) months of experience juggling multiple tasks that required you to plan your work, prioritize and use time management skills?
_____ Yes _____ No
6. Do you have (3) months of experience using a computer that involved keyboarding narrative information or have you completed a word processing course?
_____ Yes _____ No
I hereby affirm that this Supplemental Questionnaire contains no willful misrepresentation or falsifications and that the answers given by me are true and complete to the best of my knowledge and belief. I am aware that should investigation at any time disclose any misrepresentation or falsification, my name will be removed from the eligible list and I will not be certified for employment in any position under the jurisdiction of the Department of Budget and Management’s Office of Personnel Services and Benefits. I am aware that a false statement is punishable under law by fine or imprisonment or both (Article 64A, Sec. 40 and 41).
Signature:__________________________________ Date:________________
(Sign in ink.)
Please return to: Department of Human Resources, Examination Services Unit,
311 W Saratoga St, Room 356, Baltimore, MD 21201.
BENEFITS OFFERED TO MARYLAND STATE EMPLOYEES:
Medical/Health Insurance Plans:
PPO Plans
- CareFirst Blue Cross/Blue Shield PPO
- MLH-Eagle (MAMSI)
POS Plans
- CareFirst Blue Cross/Blue Shield MPOS
- M.D. IPA Preferred
- Aetna QPOS
HMO Plans
- CareFirst Blue Cross/Blue Shield
- Blue Choice
- Optimum Choice (MAMSI)
- Kaiser Permanente
Prescription Plan
Dental Plans:
- United Concordia DPPO
- United Concordia DHMO
- Dental Benefit Providers DHMO
Term Life Insurance Plan
Personal Accidental Death and Dismemberment Plan
Long Term Care Plan
Each medical plan includes vision coverage.
Flexible Spending Accounts:
- Health Care Spending Accounts
- Daycare Spending Accounts
State Retirement and Pension System
- Employees are vested in the pension system after five years of employment
Tax-deferred supplemental retirement savings plans:
- 457
- 403(b)
- 401(k)
- 401(a) match plan
SECU Credit Union
Direct Deposit
Savings Bonds
Maryland Prepaid College Savings Plans
Paid Holidays: 11-12 per year
Annual Leave
- Up to five years of State service, 10 days earned per year
- Five to 10 years of State service, 15 days earned per year
- 10-20 years of State service, 20 days earned per year
- 20+ years of State service, 25 earned per year
- Employees may carry over up to 10 weeks of annual leave per year
Personal Leave: Six days per year
Sick Leave: 15 days per year, unlimited accruement
Compensatory Leave
Military Leave
Leave Bank and Employee-to-Employee Leave Donations
Employee Assistance Program
Flextime and Teleworking opportunities for some positions
* Please note that the benefit information provided pertains to full-time, permanent employees. All benefits apply to part-time employees who work at least 50%, although leave is prorated based on number of hours worked. Contractual employees may enjoy some of these benefits.
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